1. Program Description

Cohost Santa Fe LLC provides short-term rental management and coordination services. As part of our service, we use SMS messaging to communicate with property owners, guests, and vendors regarding booking details, check-in/check-out coordination, maintenance requests, and general property management activities.

2. Message Frequency

Message frequency varies based on your activity level and the status of active bookings. During active rental periods, you may receive multiple messages per day. During inactive periods, messages will be infrequent. You will always have control over your communication preferences.

3. Customer Support & Opt-Out

You may opt out of SMS communications at any time by texting STOP to any of our messages. To request help or information about the service, text HELP. You may resubscribe at any time by texting START or by contacting us directly.

For questions or support, contact us at 505-777-5054.

4. Liability Disclaimer

Mobile carriers are not responsible for delayed or undelivered messages. Standard message and data rates may apply depending on your mobile carrier and plan. Cohost Santa Fe LLC is not liable for any damages arising from delayed, failed, or misdirected SMS messages.

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Privacy Policy

Last updated: January 2024

1. Information We Collect

We collect information you provide directly to us, including your name, email address, phone number, and property information when you contact us or use our services.

2. How We Use Your Information

Information collected is used solely to provide, maintain, and improve our co-hosting services, communicate with you about your property and bookings, and comply with applicable legal obligations.

3. SMS Data & Third-Party Sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Opt-in data and consent obtained for SMS communications will remain confidential and will not be shared with any third parties. This data is used only for delivering the services you have requested.

4. Data Security

We take reasonable precautions to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is completely secure.

5. Contact

Questions about these terms or our privacy practices? Contact us at 505-777-5054 or reach out through our contact form.